Monday, July 29, 2013

Addendum to "The Perils of Non-Human Banking"

I contacted Bank of America's online chat help today. As before, they were able to credit the fee back to me. As before, they didn't really seem to have any idea why the item was returned. So now I'm going to go back to the branch of Wells Fargo and have them cash it, as I did last week.

The check writer didn't have any idea what was wrong last week, and I'm sure they still won't this week. Luckily I don't have to drive out of my way to stop in at Wells Fargo and get them to cash me out.

I totally got spoiled with the fancy-internet-phone depositing. Let's hope the current "I have no idea why anything is wrong, but that will be $12 please" idea dies as soon as possible, Bank of America.

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